Vitality CBD
Delivery & Returns
Free* next working day UK CBD delivery
Any orders placed before 3:30 pm on Monday-Thursday for locations within the UK qualify for next-day delivery. On Fridays, any orders placed before 3:30 pm will arrive on Monday, whilst those made after 3:30 pm are expected to arrive the following Tuesday.This excludes delivery to Northern Ireland and non-UK mainland, which can take up to 2-3 working days.
*For Next Working Day Delivery, a £4 shipping fee applies to orders under £10.
EU/EEA CBD delivery is only £5
We offer a £5 delivery option to select EU and EEA nations for orders worth over £80. Due to inconsistent customs & clearance release procedures regarding CBD, only select countries have been confirmed for delivery so far. If your country is not on the current list at checkout, please contact us. When you receive your shipping confirmation we will provide a tracking number for accurate updates.
Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Vitality CBD has no way of estimating customs fees, taxes, duties, etc.Import duties, taxes, and other customs fees are not included in the product price or shipping and handling cost. These charges are the responsibility of the customer.
International CBD Delivery
At this time, Vitality CBD is not able to fulfil any orders to addresses outside of the EU/EEA. This is due to circumstances beyond our control. We apologise for any inconvenience and we want to assure you we're working diligently to find a solution for this matter. Thank you for your patience and understanding.
Buying CBD
All of our payments are processed through Total Processing, and you can read their terms & conditions here. Payments can be made in any card currency with no fees. Please don’t close the payment page until you’ve been returned to our order confirmation page.
Returning CBD
We only guarantee to process a return if the wrong order has been dispatched. All other issues will be addressed on a case-by-case basis. The shopper has the right to cancel within 14 days of receipt of the goods. If the shopper does cancel their order, they will have their payment refunded within 24 hours once the goods are returned & received by Vitality CBD. If the goods have not yet been dispatched, a refund will be issued right away.Goods must be returned in the state they were sent, unopened and unused. If the shopper has experienced an issue with the product itself, then this issue must first be raised with Vitality CBD before the product is returned.