Delivery

All deliveries placed through the Vitality CBD website are processed and dispatched in the UK. We offer two options for delivery:

Free next day UK delivery
  • Any orders placed before 3pm on Monday-Thursday for locations within the UK qualify for next day delivery. On Fridays any orders placed before 3pm will arrive on Monday, whilst those made after 3pm will arrive on Tuesday.
EU/EEA delivery only £5
  • We offer delivery to any and all EU and EEA nations for only £5. When you receive your shipping confirmation we will provide a tracking number for accurate updates. All orders placed should be received within 2 working days.
International Delivery
  • Currently we don’t offer shipping to countries outside of the EU/EEA. We apologise for any inconvenience caused.

Payment

All of our payments are processed through Viva Wallet, and you can read their terms & conditions here. Payments can be made in any card currency with no fees. Please don’t close the payment page until you’ve been returned to our order confirmation page.

Returns

We will only process a return guaranteed in an instance where the wrong order has been dispatched. All other issues will be addressed on a case-by-case basis.

The shopper has the right to cancel within fourteen days of receipt of the goods. If the shopper does cancel their order, they will have their payment refunded within 24 hours once the goods are returned & received by Vitality CBD. If the goods have not yet been dispatched, a refund will be issued right away.

Goods must be returned in the state they were sent, unopened & unused. If the shopper has experienced an issue with the product itself, then this issue must first be raised with Vitality CBD before the product is returned.

Support

For any further questions you have regarding delivery don’t hesitate to email us at: info@vitalitycbd.co.uk or call us at 0121 328 3208